Design future and open up vision with the advanced technology.
Consistently expand KJC’s own technology and products
When a product defect occurs during a defect repair period, the research laboratory and the technical department jointly analyze the cause and take measures to prevent a recurrence to solve even a single problem without fail and a separate product analysis center with facilities and equipment for the above purpose is operated in the company. When necessary, we visit a customer’s site in-person, inspect and prepare countermeasures. There was a case where there was a request to repair a defect in a product exported to China, so professionals from the research laboratory and technical department visited China and completed the required measures even though more travel expenses were needed. As a result, we received additional orders from the customer later.
KJC has been consistently expanding our own technology and products, such as applying for PCT International Patent, by taking the initiative in commercializing and standardizing products that reliability and technology have been approved by customers as we actively participate in industry-academy-institute joint technology development business.
After the Product Management System ISO9001, of which “Design/Development and Manufacturing for Rotary Joint and Swivel Joint” is the main content, was certified in 2005, we have managed the technology/manufacturing know-how accumulated for more than 30 years by enacting and revising it as standard documents for each process. As a result, the structurally systematized technology has been consolidated as a foundation for continuous growth.
We have been constantly expanding tools every year that design, manufacture and test a customer’s various use conditions and processed orders utilizing a maximum 1500bar high-pressure tester, maximum 40,000RPM high-speed rotation tester, maximum 350℃ synthetic heat transfer fluid test equipment, etc. to test if operating requirements according to special specifications are satisfied.
For a product that a customer requires, KJC presents a CAE-based, optimized design plan and deadline based on KJC’s technology and experience accumulated by designing and manufacturing only rotary joints and swivel joints for more than 30 years.
To introduce reliability of excellence and durability of KJC’s products to new customers, we have been consistently adding individual product certificates and reliability certificates per item from the third institution such as classification, researchers, etc.
For specialized research and technology specialized response for development/design and customer, responsible organizations for each industrial category have been managed. By centralizing inside/outside company education training, own technology seminars, outside lecturer invitations and related industry exhibition participations in an associated area for a person in charge, superiority of technology manpower and KJC’s technology have been utilized and it has been recognized as doubling customer satisfaction.
Based on stable finances and the CEO’s firm belief in investment for product development and design, extraordinary pride and loyalty to the company have become a strength for the future. We have been growing a strong KJC, both challenging and leading.